Payment
SS21 COLLECTION의 메인 패브릭으로
엄선된 코튼100%의 소재는 빈티지 밀리터리 패브릭을 베이스로
고밀도 조직으로 힘있게 짜여졌으며 적절한 중량감이 있습니다.
단단한 코아사로 봉제후 Bio Fade 워싱 피니쉬로
마무리하여 세탁후 수축률 변동이 없습니다.
개폐가 용이한 ykk 금속스냅의 2포켓 타입 셔츠 입니다.
※ 해당 상품의 포장에 사용 되는 비닐 폴리백은 제조 공정상
인체에 무해한 연질가루 및 유연제가 가루 형태로 비닐 내부에 소량 남아 있을 수 있습니다.
첫 개봉시 제품 겉감에 묻어 나올 수 있으나, 물티슈로 살살 찍어내듯 닦거나
손으로 가볍게 털면 없어지게 되므로 이로 인한 사유의 교환/환불은 불가한 점 양해 부탁드립니다.
Returns & Exchanges
1. Requirements
Please take into consideration that we only accept qualifying returns but not exchanges.
Refunds are issued once the returned products clear our inspection.
1) An item is eligible for cancellation if
you posted a Return request within 24 hours of payment and your order is still under “Pending” status
(if your order is under “Preparing Shipment” status, please contact our customer service center)
or
the order is delayed for more than 10 days since payment and you have not received
any notification regarding the delay;
or
the ordered item is out of stock.
2) We accept return(s) if
you receive a product different from your order;
or
you receive a defective product.
**Return Instructions
(1) Post a return request on our Return forum within three days of receipt.
You are required to attach the photos of the received product(s)
and include the item code, the order number, and the reason for the return.
(2) A customer service representative will be
in contact to assist you by email or phone.
(3) Items returned must be in their original condition,
which includes tags and any packaging.
Also, you need to include a note of your order number, name, and user ID.
*Please be advised that returns are accepted ONLY IF you followed the instructions above
and your return request has been approved by our staff.
Returns that are shipped to us without any prior consent are not accepted.
*Please note that EVEN the defective/incorrect item(s) must be
returned with all of the tags and labels intact.
The item(s) must be sent in their original packaging and unworn.
*Please include all contents of the original package
and free gifts (if applicable) in your return packaging.
* Shipping fee for any return caused by our fault will be paid by the company.
However, if EMS’ cash on delivery is not possible
then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum.
The shipping fee will be refunded once the returned item has arrived.
3) We do not accept return(s) if
you are returning the items just because you changed your mind
(on size, color, etc.)
you are returning shoes, bags, or any other accessories
the products are damaged due to your mishandling
your return request is not approved by our staff
The following items are not considered defective:
* Items that are originally manufactured without tags or labels
* Items with creases that may have been made while shipping
* Items with unsatisfactory/incomplete finish due to mass production
4) If there is a missing item from your order
*Contact our customer service center by phone or by forum
(if you cannot reach us by phone) within 1 day of delivery.
*Please keep all contents of the original package
including packaging material (boxes, plastic bags etc.) with
you until you are instructed otherwise.
Please note that we may not be able to
process the refund for your missing item
if you lose or damage any packaging material.